Watari Documentation
Connect your support stack, understand the pipeline, and ship customer-facing RCAs with confidence.
Welcome to Watari
Everything you need to turn customer support tickets into Mapped Issues, draft PRs, and published root-cause analyses. Start with the 10-minute quickstart, browse the core concepts: Mapped Issue, confidence thresholds, and the ticket lifecycle, or jump straight into connecting Zendesk or Intercom to your stack.
For the shorter version, how it works walks the six pipeline steps end to end, and proof publishes how often the code mapping lands on the right file, every scored case included.