Watari Documentation

Connect your support stack, understand the pipeline, and ship customer-facing RCAs with confidence.

Welcome to Watari

Everything you need to turn customer support tickets into mapped bugs, draft PRs, and published root-cause analyses. Start with the 10-minute quickstart, browse the core concepts — Mapped Bug, confidence thresholds, and the ticket lifecycle, or jump straight into connecting Zendesk or Intercom to your stack.

Introduction

What Watari does in 90 seconds — the ticket-to-mapped-bug-to-draft-PR-to-published-RCA loop, and who it's for.