Changelog

What's new in Watari.

v1.1April 2026

Feature Request Extraction

  • AI now extracts both bugs and feature requests from support tickets
  • New item_type field distinguishes bugs from feature requests
  • Feature requests create Jira Story issues (bugs remain Bug type)
  • Linear issues tagged with Feature Request label for product signals
  • Distinct Slack notification formatting for bugs vs feature requests
  • Type filter added to the tickets dashboard for quick triage
v1.0March 2026

Watari Launch

  • AI-powered bug extraction from support tickets
  • Zendesk and Intercom webhook integrations
  • Slack, Linear, and Jira notification delivery
  • Full dashboard with bug reports, ticket threads, and analytics
  • Razorpay billing with 14-day free trial
  • Team management and role-based access