How many repos can Watari coordinate?

There is no hard ceiling, but a per-organization fan-out cap prevents one ambiguous ticket from spawning PRs across every repo you own. Most teams sit comfortably in the 3–7 repo range. Connect as many as your team ships against, and the router decides which ones a given bug actually touches.

What if one PR fails CI and the others pass?

The customer-facing RCA stays parked. Watari tracks every contributing PR; engineers see the failing repo flagged in the dashboard with the CI signal attached. Once the failing PR is fixed, merged, and deployed, the RCA unlocks automatically — no manual nudge required.

Does the customer get one RCA or several?

One. The customer-facing RCA describes a single bug and its resolution, not the engineering choreography. Internally you see every PR and every repo touched; externally the customer sees one update that fires only after the whole fix is live in production.

How do you pick which repos to fan out to?

The router runs vector search across every connected repo, then a confidence-scored rerank scores relevance per repo. Anything at or above 0.7 gets a draft PR; anything below is silently dropped. A per-org cap bounds the maximum fan-out so a vague ticket cannot flood your queue.

What is the billing impact of a multi-repo bug?

One Mapped Bug equals one charge regardless of repo count. A bug that fans into five repos is still one billable event under the dual ≥ 0.7 confidence gate. PR drafts, RCA, and tracker sync remain bundled — you are never metered on engineering choreography.

Use case

One bug, every repo it lives in

Most SaaS regressions cross two or three repos before the customer even notices. Watari maps each ticket across your repo graph, drafts a PR per repo, and holds the customer RCA until every contributing fix is live.

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A single bug rarely sits in a single repo

The average SaaS shop carries three to seven first-party repos — frontend, API, mobile, infra, internal tools. A regression that surfaces in the dashboard often demands a change in two or three of them. Ticketing tools paper over the seams; engineers re-discover the cross-repo footprint by hand, and the customer reply slips by days.

Fan out

Per-repo fan-out behind a 0.7 gate.

A regression in your dashboard often touches the API and the mobile client too. Watari runs the mapper against every connected repo and opens a focused draft PR in each one that clears 0.7 relevance — anything below is silently dropped. A per-org fan-out cap keeps one ambiguous ticket from spawning PRs across every repo you own.

Per-repo router
Vector search + confidence-scored rerank runs against every connected repo, not just the one the ticket hints at.
0.7 relevance gate
Below threshold, no PR is opened in that repo. Above it, one focused diff per repo.
Cap-aware
Per-org fan-out cap prevents one ambiguous ticket from spawning PRs across every repo you own.

Draft PR ready for review

Branch:: watari/fix-checkout-safari-18-null-intent-7b1f2a3c4
Files modified:: 2
Confidence:: 92%
PR:: apps/web #1289

Draft PR ready for review

Branch:: watari/fix-create-intent-cart-ceiling-3d8e9f1a2
Files modified:: 3
Confidence:: 87%
PR:: services/api #882

Draft PR ready for review

Branch:: watari/fix-mobile-pay-bridge-5c7d9e1b3
Files modified:: 1
Confidence:: 81%
PR:: apps/mobile #412

Route reviewers

Right owners per repo.

Frontend owners on the frontend PR, infra owners on the infra PR — not a triager juggling three queues. Each draft PR resolves reviewers from its own repo’s CODEOWNERS. Missing the file? Watari synthesizes it from 365 days of commits with τ = 180-day decay, filters bots, credits co-authors, and offers a one-click PR to adopt the synthesis.

CODEOWNERS-per-repo
Each PR resolves reviewers from its own repo, not the originating one.
365-day inference
Missing CODEOWNERS? We synthesize one from commit history with τ = 180-day decay.
One-click adoption
Accept the inferred file and Watari opens a PR adding it to that repo.

Inferred CODEOWNERS

acme/checkout-monorepo has no CODEOWNERS file. We synthesized owners from 365 days of commit history with τ=180-day decay.

FR
@frontend-team
62%
AP
@api-team
38%

Hold the RCA

Customer waits for the last fix to land.

The customer hears back when production has the whole fix, not the first piece of it. The RCA is gated on the slowest PR in the set — every contributing merge SHA must be an ancestor of the live production deploy before the customer-facing update fires. An audit-logged override is available for the rare exception.

All-or-nothing
The customer-facing RCA fires only when every contributing PR is deployed.
Compare API gating
Each merge SHA must be ancestor of the live production deploy before the RCA unlocks.
Audit-logged override
Engineers can force-publish; the override is recorded with actor + reason.

Deploy confirmed · production

deployment_status webhook fired at 10:01 UTC; RCA queued for publish.

10:01 UTC

Root-cause analysis

published

Checkout button hang on Safari 18 — fix shipped

Hi Maya — the checkout button on Safari 18 was failing because of a null intent guard that misfired when cart totals crossed $200. We have shipped a fix to production at 10:01 UTC and your charge for #4928 is now reattempting automatically. No further action is needed on your end.

A fan-out without a gate is just more noise. The 0.7 router and the all-or-nothing RCA are the two halves of the same promise.

≥ 0.7

Router relevance threshold per repo

Router config

1 bug = 1 charge

Billing impact regardless of repo count

Watari billing model

365d

CODEOWNERS inference window

Inferred CODEOWNERS spec

Frequently asked questions

Your next support ticket arrives as a draft PR.

Connect Zendesk or Intercom, install the GitHub App. Tickets land mapped to the file, function, and line — ready for your reviewer to take over.

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Trial length: 14 days
Bugs included: 10 Mapped
Card required: No
Mismapped credit: 7 days
Cancel: Any time

You only pay when we know what to change.