Automated bug and feature request reports from Zendesk tickets

Watari reads your support tickets and delivers structured, developer-ready bug reports and feature requests — no manual work required.

Why engineering teams love Watari

Automatic Extraction

Every Zendesk ticket is analyzed by AI. Bug reports and feature requests appear in your dashboard within minutes.

Structured Reports

Severity, steps to reproduce, expected vs actual behavior, and customer verbatim — all extracted automatically.

Direct Delivery

Bugs and feature requests delivered to Slack, Linear, or Jira. No context switching, no manual triage.

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Install the Watari app from Zendesk Marketplace
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Watari receives tickets via webhook as they arrive or tags are applied
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AI extracts bugs and feature requests, then delivers them to your engineering tools